http://www.fhforums.com This is an XML content feed of; Fountain Hills Message Board : Fountain Hills Computer Services : Last 10 Posts Wed, 08 Sep 2010 20:54:25 +0000 Wed, 16 Jun 2010 08:48:11 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 8.05 30 www.fhforums.com/RSS_topic_feed.asp?FID=11 http://www.fhforums.com/forum_images/logo2.jpg http://www.fhforums.com http://www.fhforums.com/forum_posts.asp?TID=258&PID=1973#1973 Author: administrator
Subject: Testimonial - Earned trust
Posted: June 16 2010 at 8:48am

Customer service is alive and well at Fountain Hills Computer Services.

We had a laptop down and needed someone to tell us what the problem was so I called a big name store and was told they’d check it out for $100 for hardware and $250 if it was a software problem.

My husband, a small business owner himself, said, “Let’s check with someone local,” so I got out the Fountain Hills Phone Directory. I reviewed the ads and found Fountain Hills Computer Services with the “BBB” so figured that would be a great first choice.

I called and Pat answered the phone with a friendly voice. As we talked she actually sounded like she might just “care” that I called.

Pat advises me to bring it and they could look at it today. She advises me that if they can’t fix it or figure it’s too expensive, they won’t charge me anything.

I hop in the car and in a few minutes I’m there meeting with friendly Pat. After she collects all the information she needs to have the laptop looked at, she tells me about a drawing the paper is having to bring awareness to have residents shop in Fountain Hills. She cuts out the ad in the paper and I fill out my name and phone number. I could use a free $100.

So, Jamie the owner and technician check it out and advise us what the problem is, but it’s expensive, so he won’t charge us anything just like Pat said. We pick it up along with their brochure plus some flyers about laptops they could sell us when we decide what we are going to do.

Customer service like it should be: friendly, personalized and caring. The other benefits to shopping in Fountain Hills are saving money, time and gas! Thanks Fountain Hills Computer Services! You have a new loyal customer who will refer business to you!

Brady family - June 16, 2010]]> Wed, 16 Jun 2010 08:48:11 +0000 http://www.fhforums.com/forum_posts.asp?TID=258&PID=1973#1973 http://www.fhforums.com/forum_posts.asp?TID=258&PID=1829#1829 Author: administrator
Subject: Testimonial - Earned trust
Posted: April 09 2010 at 9:12am

I don’t normally take the time to send a “Letter to the Editor” for any reason, but I felt that I needed to share a very positive experience that I had with a local company.

As a former retail owner here, I feel very strongly that we residents support those Fountain Hills businesses that work hard to earn our business.

Recently, I had a computer issue that required professional support. I contacted Fountain Hills Computer Services and owner Jamie Hansen for the help I needed.

I found Jamie and his staff to be personable, professional, knowledgeable and, most of all, more than fair in their fees.

Again, knowing how tough it is to do business here, and for that matter in today’s difficult economic times, give these folks an opportunity to help you with any of your computer needs. You will see what I mean.

Michael D'Amato - April 7, 2010 - Fountain Hills Times

Edited by administrator - April 09 2010 at 9:13am]]> Fri, 09 Apr 2010 09:12:54 +0000 http://www.fhforums.com/forum_posts.asp?TID=258&PID=1829#1829 http://www.fhforums.com/forum_posts.asp?TID=1576&PID=1804#1804 Author: administrator
Subject: Upgraded Mail Server
Posted: April 03 2010 at 2:43pm

We've upgraded our E-mail Server and particularly, web mail, to include faster performance and better security. Web Mail now also includes more features.

Web mail is an email service that uses a web browser to allow viewing, sending, receiving, editing & deleting of email, just as you would with standard email clients such as Outlook or Eudora.

Web mail is ideal for mobile users because it allows you to access your email from anywhere, anytime with any computer connected to the Internet.

Web Mail feature upgrades:
Manage personal calendar entries
Users can change passwords
Sub folders
Skins and color customization (personalize)
Personal contacts
View HTML e-mails     
Compose HTML e-mail messages     
Auto signature     
Mailbox redirection     
Support for various e-mail character sets     
Multi-lingual (English, French, German, Italian, Spanish)     
Print messages from web mail     
View message headers in web mail     
Spell-checker (multi-lingual)     
Search by subject, content and sender
Import contacts from Outlook
Calendar integration with Outlook
File Storage Click Here for more Info

Edited by administrator - April 03 2010 at 3:55pm]]> Sat, 03 Apr 2010 14:43:57 +0000 http://www.fhforums.com/forum_posts.asp?TID=1576&PID=1804#1804 http://www.fhforums.com/forum_posts.asp?TID=1521&PID=1749#1749 Author: Supergirl
Subject: WiFi Spots
Posted: March 01 2010 at 10:59am

Fountain Hills Computer Services is trying to compile a new list of Wi-Fi Hot Spots for people in Fountain Hills.
I would appreciate your help by letting me know what WiFi Hot Spots you use.

Edited by Supergirl - March 01 2010 at 11:00am]]> Mon, 01 Mar 2010 10:59:58 +0000 http://www.fhforums.com/forum_posts.asp?TID=1521&PID=1749#1749 http://www.fhforums.com/forum_posts.asp?TID=1434&PID=1662#1662 Author: administrator
Subject: Docsis 3.0 Cable Modem
Posted: January 27 2010 at 2:21pm

The new Motorola Docsis 3.0 Cable modems are in! (connectivity IPV6 support Up to 160 Mbps downstream, up to 120 Mbps upstream)

Edited by administrator - January 27 2010 at 2:21pm]]> Wed, 27 Jan 2010 14:21:22 +0000 http://www.fhforums.com/forum_posts.asp?TID=1434&PID=1662#1662 http://www.fhforums.com/forum_posts.asp?TID=1090&PID=1317#1317 Author: administrator
Subject: Thank YOU for sending me SPAM
Posted: August 23 2009 at 6:51am

It is estimated that Unsolicited Email (SPAM) costs American businesses $42 billion per year according to Ferris Research. Broken down, that's 85% in productivity losses, 10% in hiring guys like me to stop SPAM, and 5% in preventative software.

But why am I blaming you? Actually, I'm guilty too. As it turns out, The Mr. and Mrs. tax payer funded White House revealed that it hired a private communications firm to distribute unsolicited spam to help sell President Obama's health care plan.

It's bad enough that they have to "sell" this health care plan, but to use tax dollars to do so, and on the backs of private business?

For those of you who think this is not such a big deal, let me put this problem into perspective; I run an Email server for my clients. Using the Google SPAM calculator, it estimated that SPAM is costing the total of my Clients over $1,000 per year. If it wasn't for our anti-spam policy (which costs me thousands of dollars per year), the estimate would jump to over $100,000 per year and most likely, I would be out of business.
]]> Sun, 23 Aug 2009 06:51:44 +0000 http://www.fhforums.com/forum_posts.asp?TID=1090&PID=1317#1317 http://www.fhforums.com/forum_posts.asp?TID=1078&PID=1305#1305 Author: administrator
Subject: Virus Terms
Posted: August 18 2009 at 5:42pm

What does these terms have in common?

Downloader
Trojan
Adware
Spyware
Malware
worm


Answer: They are all considered a type of virus.]]> Tue, 18 Aug 2009 17:42:09 +0000 http://www.fhforums.com/forum_posts.asp?TID=1078&PID=1305#1305 http://www.fhforums.com/forum_posts.asp?TID=1034&PID=1261#1261 Author: administrator
Subject: Frequently Asked Questions
Posted: August 07 2009 at 7:03am

Q: I've heard AVG is good enough to have. Why do you recommend Norton?
A: We regularly clean viruses off of computers that have an up-to-date AVG or McAfee installed. We have yet to clean off a virus on a computer with an up-to-date Norton. Norton Antivirus is consistently rated one of the best in the industry by independent research studies.

Q: I've heard so many bad things about Vista, Have they fixed it yet?
A: Vista was never broken. From our studies, since day 1, Vista scored much better than XP in all 3 categories; speed, security, & reliability.

Q: Should I upgrade to Windows 7?
A: Based solely on independent reviews, if your computer is running fine and you don't have the need for touch screen capabilities, then you probably should not upgrade. In almost all of the reviews we read, Windows 7 seemed faster than Vista however, most either didn't like or didn't care about the new features.

Q: What is better, MAC or a PC?
A: There's advantages and disadvantages for each however, one thing that is consistent among our customers is that those who switch from PC to MAC and vice versa, either complain about it or end up going back to what they had before.           


Edited by administrator - August 11 2009 at 4:00pm]]> Fri, 07 Aug 2009 07:03:23 +0000 http://www.fhforums.com/forum_posts.asp?TID=1034&PID=1261#1261 http://www.fhforums.com/forum_posts.asp?TID=986&PID=1211#1211 Author: administrator
Subject: Can't Open JPEG Attachmets
Posted: July 27 2009 at 11:40am

Problem:
Vista Users can't open JPEG image attachments in Windows Mail after installing Internet Explorer 8.

Cause:
Internet Explorer 8

Solution:
Uninstall Internet Explorer 8
]]> Mon, 27 Jul 2009 11:40:55 +0000 http://www.fhforums.com/forum_posts.asp?TID=986&PID=1211#1211 http://www.fhforums.com/forum_posts.asp?TID=258&PID=787#787 Author: Dee1
Subject: Testimonial - Earned trust
Posted: March 12 2009 at 5:27pm

When we have computer problems, we call Fountain Hills Computer Service, they are quick to reply, very helpful and get the job done right. Thanks for all your help.
Dee
Focal Point Design, LLC ]]> Thu, 12 Mar 2009 17:27:03 +0000 http://www.fhforums.com/forum_posts.asp?TID=258&PID=787#787